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FREQUENTLY ASKED QUESTIONS

Questions are easy.Finding the answer should be too.

Clear answers about your Logs.ng account, wallet, eSIM, SMS Verification, Social Boost and support.

Browse questions by category below
Wallet

One shared balance for supported services.

01
eSIM

Compare coverage, install and track your plan.

02
Verification

Choose a service, country and number.

03
Boost

Submit an order and track its status.

04
FIND YOUR ANSWER

Everything important, without the support-ticket detour.

Start with the category that matches what you're trying to do. If your issue is account-specific, support is still there.

01

General

The basics of using Logs.ng.

Logs.ng brings travel eSIM, SMS Verification and Social Boost together through one customer account and wallet.

STILL NEED HELP?

Some questions need your account context.

For payment, eSIM, SMS, Boost or account-specific issues, use Logs.ng support so your request stays connected to your customer activity.

Contact support
SUPPORT TICKETPayment verification
Open
Customer message received Account activity attached Support review in progress
Protected account context Payment reference linked
LOGS.NG HELP

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Explore the platform, use the FAQ, or reach support when your question needs account-specific help.

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